1. General

By registering an account and using Spinroo9, you confirm that you have read, understood, and agreed to these Terms & Conditions, as well as all related policies. You also acknowledge the risks associated with online gaming. These terms apply to all use of the Spinroo9 platform including online pokies, casino games, deposits, withdrawals, and promotional offers.

2. Eligibility

• You must be at least 18 years of age to use our services
• You are required to provide accurate and truthful personal information
• Only one account is permitted per person
• Spinroo9 is designed for Australian players only

3. Account Security

• You are responsible for keeping your login credentials confidential
• All activities carried out under your account are your responsibility
• Please contact live chat immediately if you suspect unauthorised access to your account
• Spinroo9 will never ask for your password via live chat or any other channel

4. Deposits & Withdrawals

• Minimum deposit amount is AUD $10 via PayID
• Deposits are processed within 1–3 minutes
• Minimum withdrawal amount is AUD $50
• Withdrawals are processed within 3–15 minutes via PayID
• Withdrawals may require completed identity verification
• Your account name must match your bank or PayID name for withdrawals
• Any suspicious or irregular transactions may be reviewed for security purposes

Visit our deposit guide and withdrawal guide for full step-by-step instructions.

5. Bonus Policy

• All bonuses and promotions are subject to wagering requirements
• Any abuse or misuse of promotions may result in forfeiture of bonuses or winnings
• Bonuses are available to eligible players who deposit via PayID
• Spinroo9 reserves the right to modify or withdraw any promotion at any time

View all current offers on our bonuses page.

6. Fair Play

Any form of cheating, fraud, or manipulation of games or systems is strictly prohibited and may result in account suspension or permanent closure. This includes but is not limited to use of automated software, collusion, or exploitation of system errors.

7. Responsible Gambling

Spinroo9 promotes responsible gambling and provides tools to help players stay in control, including deposit limits, cooling-off periods, and self-exclusion options. Protective measures may be applied where necessary to support player well-being.

View our full Responsible Gambling policy

8. Privacy & Data Protection

Personal information is handled securely and in accordance with our Privacy Policy. We do not share personal data with unauthorised third parties. All transactions and account data are protected using industry-standard security measures.

9. Changes to Terms

Spinroo9 reserves the right to update or amend these Terms & Conditions at any time. Continued use of the services constitutes acceptance of the updated terms. We recommend checking this page regularly for any updates.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team via Live Chat, available 24/7. You can also visit our FAQ page for quick answers to common questions.